Refund Policy
Last Updated: 09/08/24
Thank you for choosing Palnesto Business Solutions Private Limited for your design and development needs. We are committed to providing high-quality services and ensuring customer satisfaction. Please read our refund policy carefully before making any purchases or entering into any agreements with us.
1. No Refunds Policy
1.1 All Sales Are Final: Due to the nature of our services, all sales and fees are final. Once a project or service has commenced, Palnesto Business Solutions Private Limited does not offer refunds, partial or full, under any circumstances.
1.2 Customization and Commitment: Our services are tailored to meet the specific needs of each client. Significant time, effort, and resources are invested in every project, making it impossible to offer refunds.
2. Project Cancellations
2.1 Client-Initiated Cancellation: If you choose to cancel a project after it has commenced, no refunds will be issued for any payments made. However, you may be liable for any outstanding payments as per the project agreement.
2.2 Company-Initiated Cancellation: In rare cases where Palnesto Business Solutions Private Limited needs to cancel a project due to unforeseen circumstances, we will work with you to reach an amicable solution, which may include offering alternative services or credits toward future projects.
3. Satisfaction Assurance
3.1 Revisions and Adjustments: We are committed to working closely with our clients to ensure satisfaction with the final deliverables. Within the agreed scope of the project, we offer revisions and adjustments to meet your expectations. Details of revision limits and conditions are outlined in the project agreement.
3.2 Quality Assurance: Our team strives to deliver high-quality work. If you have any concerns about the services provided, please contact us immediately at info@palnesto.bizto discuss potential solutions.
4. Exceptions
4.1 Force Majeure: Refunds are not available for delays or cancellations due to force majeure events, such as natural disasters, pandemics, or other events beyond our control.
4.2 Prepaid Services: If you have pre-paid for services that have not yet commenced, and you choose to cancel before the start date, we may consider issuing a credit towards future services at our sole discretion. However, this is not guaranteed and will be assessed on a case-by-case basis.
5. Contact Us
5.1 If you have any questions or concerns about this Refund Policy, please contact us at info@palnesto.bizor 8886911466. We are here to assist you and ensure your experience with Palnesto Business Solutions Private Limited is positive.
